21+ | Safe Gaming

Responsible Gaming —
70joya's Safe Gaming Commitment

70joya believes gaming should be a source of enjoyment, not anxiety. Our responsible gaming tools and guidelines help you play safely and with awareness.

Our Commitment

Gaming is for enjoyment, not addiction

70joya always puts player wellbeing first. Responsible gaming means consciously deciding when, how long, and how much money you spend playing. Our platform has safety features to help you maintain that control.

Gaming is a form of entertainment. When it becomes a source of stress, financial trouble, or family conflict, it is no longer healthy entertainment. 70joya wants you to always stay in control and get support when you need it.

Remember: 70joya is only for those aged 21 and above. Age verification is mandatory when opening an account.

Set a Deposit Limit
Use the Time-out feature
Activate Self-Exclusion
Monitor your own gaming patterns
Contact our 24/7 support team
Talk to family and friends about your gaming habits
Do not play more to try to recover lost money
Do not treat gaming as a source of income

Safety Tools

What is available for your safety

70joya has multiple responsible gaming tools and features that you can use at any time.

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period, but reducing one has no delay.

Time-out

If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this time your account will be suspended and no bets or deposits will be possible.

Self-Exclusion

For a longer break, choose self-exclusion — your account can be fully closed for 6 months or more. The set period must pass before this decision can be reversed.

Gaming History Review

You can view your complete gaming history, deposit and withdrawal records from your account at any time. This helps you understand your own playing patterns.

Reality Reminders

After playing for a set amount of time, automatic notifications will remind you how long you have been playing and how much you have spent. This awareness helps you make responsible decisions.

24/7 Support Service

If you experience any problem related to gaming, contact our Bengali live chat support at any time. Our trained team will guide you through the right steps.

Age Restriction

For 21+ only

To open an account and play any game at 70joya, you must be at least 21 years old. This is a non-negotiable policy. Keeping minors away from gaming is part of our social responsibility.

A national ID card or passport must be submitted as proof of age at the time of registration. If any minor attempts to access an account, it will be closed immediately.

Think of your family: If there are minors in your home, keep your device password-locked and enable parental controls. Do not hand your device to others while logged in to the 70joya app or website.

Age Verification Steps

State your age on the registration form

Provide your correct date of birth when creating your account.

Upload your ID

Submit a scan of your national ID card, passport, or birth certificate.

Verification complete

Our team will review the documents and activate your account. If you are under 21, the account cannot be opened.

Awareness

Recognise the signs of problem gaming

Stay aware of these signs to protect yourself or someone close to you.

Warning signs

Placing repeated bets to try to recover lost money
Losing focus on work or studies because of gaming
Lying to family or friends about your gaming
Feeling unable to stop gaming
Feeling restless or irritable when not gaming
Playing with savings or borrowed money

Healthy gaming habits

See gaming only as entertainment, not a way to earn money
Set a budget — only spend what you can afford to lose
Play for a set amount of time, not indefinitely
Do not play while drinking alcohol or under stress
Prioritise spending quality time with your family
Take a break when needed and seek support

Guide

How to use the safety tools

Set a deposit limit

Go to your account settings and enter the "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits. Once a limit is set, it will apply regardless of the deposit method — bKash, Nagad, Rocket, or bank transfer — and you will not be able to go beyond it.

Take a time-out

If you feel you need a temporary break, let our support team know via live chat or activate a time-out directly from your settings. You choose the duration yourself. During the break you will not receive any promotional emails or messages.

Activate self-exclusion

If you want a break for an extended period, choose self-exclusion. To activate this option, email [email protected] or let us know via live chat. The minimum self-exclusion period is 6 months and the account cannot be reopened before that time.

Support

Get help if you need it

Gaming addiction is a real issue and there is nothing to be ashamed of. If you feel that gaming is affecting your life negatively, seeking help at the right time is the sensible thing to do.

70joya's support team is available 24/7 via Bengali live chat to help you. They can assist you with setting deposit limits, time-outs, or self-exclusion, and provide the guidance you need.

For professional mental health support, you can contact the psychiatry department of your nearest government hospital. In Bangladesh, the National Institute of Mental Health (NIMH) provides counselling for gaming addiction and various other mental health issues.

Email us directly about responsible gaming: [email protected]

Contact us

FAQ

Common questions about responsible gaming

Responsible gaming means playing with awareness — enjoying entertainment while staying in control of your time, money, and mental state. Gaming should be fun, but when it causes financial problems, family conflict, or stress, it becomes a problem. 70joya wants every player to stay safe and happy, which is why responsible gaming tools and guidelines are provided.

You can change your deposit limit from the "Responsible Gaming" section in your account settings. Reducing a limit takes effect immediately. Increasing a limit has a 24-hour delay to ensure the decision is well considered. For any issues, our support team is available on live chat.

A time-out is a short-term break — from 24 hours up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term solution — your account is completely closed for a minimum of 6 months. The account cannot be reopened until the self-exclusion period has ended.

You must be at least 21 years old to join and play at 70joya. This is a non-negotiable rule. A national ID card or passport must be submitted to verify age at the time of registration. If anyone opens an account using false information, that account and all its balance will be cancelled.

Every account at 70joya is personal. A family member cannot make changes to your account directly. However, if your family is concerned, encourage them to support you, and take steps yourself to set up self-exclusion or limits. Our support team is also ready to listen to family concerns and offer guidance.

If you have any withdrawable balance in your account before activating self-exclusion, you can withdraw it. The minimum withdrawal amount is ৳800. Once self-exclusion is active, the account cannot be accessed until the period ends. Contact [email protected] for more details.

Play responsibly,
enjoy yourself

Enjoy your favourite games in a safe environment at 70joya. Always know your limits and seek support when you need it.

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Responsible Gaming — 70joya's Safe Gaming Commitment